FAQ

A well-informed patient is a healthier patient! We love answering our patients’ questions, so if you don’t find the answers you need here, please feel free to call us at 212.247.8260 or send us an e-mail.

What is AlphaBetterCare?

AlphaBetterCare, the medical practice of Dr. Howard A. Grossman, is dedicated to providing high-quality medical care, preventive services, and long-term health maintenance to our patients in a friendly, supportive atmosphere. We want to be your medical home and your full partners in the creation of a better life. We use the latest technology to ensure that we’re accessible to you day or night, whether it’s for an emergency or a follow-up question. We also offer aesthetic services in our discreet midtown Manhattan or Millburn offices.

We make sure that your care is always the best it can be, no matter what you need or where you are.

Who can be an AlphaBetterCare patient?

AlphaBetterCare welcomes all adults. If you’re interested in improving your health, we’re eager to help.

Does AlphaBetterCare have a specialty?

AlphaBetterCare is a primary care practice. That means we are dedicated to serving all of a patient’s medical needs, not just those that happen to fall within a narrow area of focus.

How do I become a patient?

It’s easy! Our New Patient Information Page has detailed instructions on how to register and make your first appointment. Or, if you prefer, you may call us at 212.247.8260 (New York), 973.355.6620 (New Jersey) or e-mail us and we’ll take care of everything for you.

What services do you provide at AlphaBetterCare?

Go to our Services page for more information.

What if I need to go to the hospital?

Dr. Grossman is affiliated with Overlook Medical Center, and is a Senior Attending Physician at St. Luke’s-Roosevelt Hospital, so he can admit you directly if you need hospital care—and, more importantly, he can help to manage all of your care while hospitalized. Dr. Grossman is also an attending physician at NYU Medical Center. You can feel secure knowing that your AlphaBetterCare doctor is monitoring your health, visiting you, and helping you get well.

What about health insurance?

We are in-network providers with many health insurance plans. View our current list of insurance plans here. We’re happy to check for you to determine what your insurance plan covers, so you don’t have to worry about it.

My health insurance plan is not on your list. Can I still seek treatment at AlphaBetterCare?

If we are not in your insurance plan network, we will provide you with all the information you need to submit a claim for reimbursement. All fees are due at the time of service.

Will your optional membership fee be reimbursed by my insurance company?

Because the membership fee covers non-covered services, insurance companies will not reimburse for it. However, if you have a Health Savings Account or Flexible Spending Account, you may be able to use those funds to pay for all or part of the fee. Check with your employer for details.

Where are your offices and how do I get to you? When are you open?

Our New York office is centrally located in midtown Manhattan, near Columbus Circle, Hell’s Kitchen and the Upper West Side. It is on 57th Street between Broadway and Eighth Avenue, convenient to many subway lines and buses. We’re open Monday through Saturday. Our New Jersey office is in the center of Millburn, a few blocks from the train station. We are open there on Mondays, Wednesday afternoons and every other Saturday. Our Location and Hours Page has all the details.